Terms & Conditions

Welcome to Bhealix. Throughout the site, the terms “we”, “us”, and “our” refer to Bhealix. Bhealix operates this website and online store, including all related information, tools, products, and services available through it (collectively referred to as the “Services”).

Our store is hosted on Shopify, which provides us with the e-commerce platform that enables us to sell our skincare products to you.

By visiting our site or purchasing something from us, you engage in our Services and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein such as our Privacy Policy, Refund Policy, and Shipping Policy.

If you do not agree to all the Terms and conditions stated here, you may not access the website or use our Services.

SECTION 1- ELIGIBILITY AND ACCOUNT

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

When creating an account or placing an order, you agree to provide accurate, complete, and up-to-date information, including your name, email address, billing details, and shipping information.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

SECTION 2- PRODUCTS AND SERVICES

We strive to display our skincare products as accurately as possible. However:

Product images may vary slightly depending on screen settings.
Packaging may change from time to time without prior notice.
Product descriptions and pricing may be updated or modified at our discretion.

Bhealix reserves the right to limit quantities or discontinue products at any time without prior notice.

Our skincare products are intended for personal use only and not for resale.

SECTION 3- ORDERS AND ACCEPTANCE

Placing an order on our website constitutes an offer to purchase.

We reserve the right to:

Accept or reject any order
Cancel orders due to stock issues, pricing errors, or suspected fraudulent activity
Limit quantities per customer or per order

Once your order is confirmed and payment is processed, you will receive an order confirmation email. For cancellation or refund requests, please refer to our Refund Policy.

SECTION 4- PRICING AND PAYMENTS

All prices listed on the website are in Indian Rupees (INR) unless otherwise stated. Prices may change at any time without prior notice.

Payments are processed through secure payment gateways. By completing a purchase, you confirm that:

You are authorized to use the selected payment method.
All payment information provided is accurate.

Applicable taxes, shipping fees, or additional charges may be added during checkout.

SECTION 5- SHIPPING AND DELIVERY

We aim to deliver products within the estimated delivery time provided at checkout. However, delays may occur due to:

Courier service disruptions
Weather conditions
Public holidays
Other factors beyond our control

Once an order is handed over to the courier partner, the risk of loss transfers to the customer.

For detailed information, please review our Shipping Policy.

SECTION 6- INTELLECTUAL PROPERTY

All content on this website including:

Text
Images
Product descriptions
Logos
Graphics
Website design

the intellectual property of Bhealix and are protected under applicable copyright and trademark laws. You may not reproduce, distribute, modify, or use any content without prior written permission from Bhealix.

SECTION 7- THIRD-PARTY TOOLS AND LINKS

Our website may include links to third-party websites or tools. Bhealix is not responsible for the content, policies, or services of these third-party websites. Accessing third-party websites is done at your own risk.

SECTION 8- USER FEEDBACK AND REVIEWS

If you submit reviews, feedback, or suggestions, you grant Bhealix the right to use, reproduce, and publish such content for marketing or improvement purposes without compensation.

We reserve the right to remove any content that is:

Offensive
Misleading
Defamatory
In violation of any laws

SECTION 9- PROHIBITED USES

You may not use our website for:

Any unlawful activity
Fraudulent transactions
Distributing malware or harmful code
Harassing or abusing others
Violating intellectual property rights

We reserve the right to terminate or suspend accounts that violate these Terms.

SECTION 10- DISCLAIMER OF WARRANTIES

All products and services on this website are provided “as is” and “as available” without warranties of any kind.

Bhealix does not guarantee that:

The website will always be error-free
The services will be uninterrupted
The products will meet individual expectations

Customers are advised to perform a patch test before using skincare products.

SECTION 11- LIMITATION OF LIABILITY

To the maximum extent permitted by law, Bhealix shall not be liable for:

Indirect or incidental damages
Loss of profits or data
Deabe governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms will fall under the jurisdiction of the courts located in India.

SECTION 14- CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.