Privacy Policy

Last updated: 30 March, 2026

This Privacy Policy describes how Bhealix ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit or make a purchase from Bhealix or otherwise use our services.

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, operational, or regulatory requirements. Updates will be posted on this page with a revised “Last updated” date.

2. Information We Collect

a. Information You Provide Directly

We may collect:

  • Name, email, phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party providers)

  • Account credentials (username, password)

  • Customer support communications

b. Automatically Collected Information

We may collect:

  • IP address

  • Device and browser type

  • Pages visited and interaction data

  • Cookies and tracking technologies

c. Information from Third Parties

We may receive data from:

  • Payment processors

  • Service providers (Shopify)

  • Analytics and advertising partners

3. How We Use Your Information

We use your data to:

  • Process orders and payments

  • Deliver products and services

  • Manage your account

  • Communicate with you (order updates, support)

  • Improve our website and services

  • Prevent fraud and enhance security

  • Send marketing communications (only where permitted)

4. Cookies and Tracking Technologies

We use cookies to:

  • Improve user experience

  • Store preferences

  • Analyze traffic

You can control cookies via your browser settings. Note that disabling cookies may affect functionality.

For Shopify cookie details, visit: https://www.shopify.com/legal/cookies

5. Sharing of Personal Information

We may share your information with:

  • Service providers (payments, shipping, analytics)

  • Marketing partners

  • Legal authorities (when required by law)

  • Affiliates or in case of business transfers

We do not sell sensitive personal data without consent.

6. User-Generated Content

Any reviews or public content you post may be visible to others. We are not responsible for how others use this information.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

8. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

9. Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the internet is completely secure.

10. Data Retention

We retain your data only as long as necessary for:

  • Providing services

  • Legal compliance

  • Dispute resolution

11. Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Withdraw consent

  • Opt-out of marketing

To exercise these rights, contact us using the details below.

12. International Data Transfers

Your data may be processed outside India. We ensure appropriate safeguards are in place for such transfers.

13. Complaints

If you have concerns, contact us first. You may also approach your local data protection authority if applicable.